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Won't Receive Points? And Convert Points to Money

Journal Entry: Thu Sep 19, 2013, 9:13 PM


Just some quick tips~

I often see people saying the commission widget won't work
or saying they didn't receive and lost the points when taking commissions using it.

No worries,
This is most likely NOT a bug!

When using the commission widget, the points you earn will be showing
in your earning page instead www.deviantart.com/account/ear…

Hint: This is also where you are able to convert
your points to money if you have Paypal ;>


I have seen people having this problem countless of times,
so I thought I could write a quick journal and hopefully it can
 help the few people who had this little problem
and are reading this Little Pixel Heart


Add a Comment:
 
:icongexon:
Gexon Featured By Owner Jul 9, 2015
I try access my brother's credit card which i permission him, for the points but suddelly, it error it. I swear, it was a correct numbers
Reply
:iconcodename-turtlefairy:
Codename-Turtlefairy Featured By Owner Jul 6, 2015  Hobbyist General Artist
I have a question, I went to my earnings account and my last commission says "clearing in 14 days." Does that mean I will receive the points in 14 days?
Reply
:iconkawiku:
Kawiku Featured By Owner Jul 7, 2015
Yes, it means the payment is hold for 14 days before you can use the points/ money.
Reply
:iconcodename-turtlefairy:
Codename-Turtlefairy Featured By Owner Jul 7, 2015  Hobbyist General Artist
Thank you very much ^^
Reply
:iconpelusita-fideos:
Pelusita-Fideos Featured By Owner Jun 25, 2015  Hobbyist General Artist
I dont use a comission widget, only the donate widget, and I didnt receive a half of the points of my commission, Im worried D:
Reply
:icontiboleka:
tiboleka Featured By Owner Apr 28, 2015  Hobbyist Digital Artist
I waited the days, and the status now says "Released". I still have 22 points, even though my commission was supposed to get me 40 more. Help!
Reply
:iconxxkikikreationxx:
XxKikiKreationxX Featured By Owner May 31, 2015  Hobbyist Traditional Artist
I might be a bit late but,
Being as this is a commission, Deviantart takes 
a certain amount of points.
i think they usually take around 20?
Reply
:iconx-wolfa-x:
x-Wolfa-x Featured By Owner Feb 21, 2015  Hobbyist Artist
It says it is a pending transaction and will clear in 14 days! Does that mean in 14 days I will get the points or they will totally disappear in 14 days?????
Reply
:iconxxkikikreationxx:
XxKikiKreationxX Featured By Owner May 31, 2015  Hobbyist Traditional Artist
I may be late but it should mean that it will take 14 days for it to convert into your account as earnings ^^
Reply
:iconx-wolfa-x:
x-Wolfa-x Featured By Owner Jun 29, 2015  Hobbyist Artist
Haha thanks XD
Reply
:iconponyzilla:
ponyzilla Featured By Owner Feb 4, 2015  Student Digital Artist
this was so helpful! thankyou :3
Reply
:iconquietus416:
Quietus416 Featured By Owner Dec 15, 2014  Hobbyist Digital Artist
I paid another user for a CM via widget a few days back. I checked my balance to see I already paid my points, but the receiver told me she never received the points I sent to her.
Reply
:iconfeatherwishmlp:
FeatherWishMLP Featured By Owner Oct 5, 2014  Student General Artist
I went to my earnings account and my last commission says "clearing in six days." Does that mean I will receive the points in six days?
Reply
:iconsnlckers:
SNlCKERS Featured By Owner Dec 22, 2014  Hobbyist Digital Artist
Yes
Reply
:iconfeatherwishmlp:
FeatherWishMLP Featured By Owner Dec 24, 2014  Student General Artist
Thanks. :3
Reply
:iconxkirameku-lunaix:
xKirameku-Lunaix Featured By Owner Edited Oct 1, 2014  Hobbyist General Artist
It's the same with me I can't convert all the points that I earned and only the minimum it goes into money does anyone know how to do that?

Wait just read all the comments and found my answer. : P
Reply
:iconscarletterosedezzean:
ScarletteRoseDEzZean Featured By Owner Sep 17, 2014  Hobbyist General Artist
My points that I've accepted from the correspondence message that my commissioner sent didn't increased the total points that I should have. Why did that happened ?
Reply
:iconlonelicrown:
lonelicrown Featured By Owner Jul 19, 2014  Student Digital Artist
I tried to convert my points but it won't let me even click on it to type in the amount...
so I don't know if I am doing it correctly or not..
Reply
:iconlgrussom:
lgrussom Featured By Owner Jul 5, 2014  Hobbyist Digital Artist
So in 14 days I will be able to receive my points?
Reply
:iconaya-i:
Aya-I Featured By Owner Feb 1, 2015  Hobbyist General Artist
I think it works this way!
Did it work for you?
Reply
:iconlgrussom:
lgrussom Featured By Owner Feb 1, 2015  Hobbyist Digital Artist
yes!
Reply
:iconaya-i:
Aya-I Featured By Owner Feb 1, 2015  Hobbyist General Artist
Oki doki! Thank you very much)) so I just have to wait~ thanks!! Have a nice day)))
Reply
:icontchris77:
tchris77 Featured By Owner Jul 3, 2014  Student General Artist
I can't seem to recieve points on devianart :/
Reply
:iconvicxed:
VicxEd Featured By Owner Apr 16, 2014  Professional Digital Artist
ummm i did a comission so fast, do i have to wait 14 days when i see clearing in 14 days?
Reply
:iconjocat237:
jocat237 Featured By Owner Apr 13, 2014  Hobbyist Traditional Artist
i did but it wont let me convert them! :(
Reply
:iconoishiiaishii:
OishiiAishii Featured By Owner Dec 19, 2013  Hobbyist Digital Artist
after the point 'released' I still can't see the point on my 'Balance'
Reply
:iconjoltzen:
joltzen Featured By Owner Feb 22, 2014  Hobbyist General Artist
Go to your earnings and on the left hand side click convert to points. Hope this helps ^^
Reply
:iconoishiiaishii:
OishiiAishii Featured By Owner Feb 22, 2014  Hobbyist Digital Artist
I already solve the problem eheh

thanks anyway ^^
Reply
:iconaimmayaya:
aimmayaya Featured By Owner Nov 23, 2013  Hobbyist Traditional Artist
So we're still able to use the points we've earned plus the points we've already had in the first place to commission people or donate points and etc, right? Sorry if the question's confusing .u.
Reply
:iconcddmanful:
cddmanful Featured By Owner Sep 28, 2013  Hobbyist General Artist
Very cool of you (and =uchuubranko, and ^namenotrequired, below, among others) for being kind and forthcoming with help!  You all are so nice.....
Reply
:iconuchuubranko:
uchuubranko Featured By Owner Oct 1, 2013  Student General Artist
you know, I was receiving every comment you wrote my name in...since few weeks ago :eyes:

:giggle:
Reply
:iconcddmanful:
cddmanful Featured By Owner Oct 1, 2013  Hobbyist General Artist
Oh, that's a little embarrassing~~like someone's listening in or something.  I hope I didn't say anything bad [I don't think so~~] I did wonder how you found out so fast on this deviation that I mentioned you...

You have to be careful, that you don't say bad things about a deviant, because it isn't behind their back any more!  Maybe that's a good thing--cuts back on gossip and stuff....
Reply
:iconuchuubranko:
uchuubranko Featured By Owner Oct 1, 2013  Student General Artist
I was like that when I found out too! :noes:
nah but you still can gossip by writing their name without the link, I guess :|

you? You say only lovely things<3 :tighthug: :iconflyingheartsplz:
Reply
:iconcddmanful:
cddmanful Featured By Owner Oct 1, 2013  Hobbyist General Artist
There are only lovely things to say, about some deviants.....:iconflyingheartsplz: Tight Hug 
Reply
:iconnamenotrequired:
namenotrequired Featured By Owner Sep 29, 2013  Student Interface Designer
:love:
Reply
:iconmrsfang:
MrsFang Featured By Owner Sep 24, 2013
They can convert points to money now? Wow. Technology makes me feel old lol
Reply
:iconmileniakitsuvee:
MileniaKitsuvee Featured By Owner Sep 21, 2013  Hobbyist General Artist
I was away from dA when they put this new commission app thing, can someone link me to the journal where it says how it all works? I remember seeing a journal about it but I couldn't read it.
Reply
:iconuchuubranko:
uchuubranko Featured By Owner Sep 21, 2013  Student General Artist
Reply
:iconmileniakitsuvee:
MileniaKitsuvee Featured By Owner Sep 22, 2013  Hobbyist General Artist
Thanks! :3
Reply
:iconxthornography:
xThornography Featured By Owner Sep 21, 2013  Student Digital Artist
I think a lot of people don't realize that it takes 2 WEEKS for these to clear.
Reply
:iconxlemniis:
xLemniis Featured By Owner Sep 20, 2013  Hobbyist General Artist
I can see the transaction, but I didn't receive the points and don't know how. Any help, anyone?
Reply
:iconxlemniis:
xLemniis Featured By Owner Sep 20, 2013  Hobbyist General Artist
Nevermind, I figured it out.
Reply
:iconderpyfurson:
DerpyFurson Featured By Owner Mar 30, 2014  Hobbyist Digital Artist
How did you figure it out? Same thing is happening to me?
Reply
:iconxlemniis:
xLemniis Featured By Owner Mar 30, 2014  Hobbyist General Artist
Go to 'earnings'. on the left is available balance. Right under that is 'convert to points'
Reply
:iconderpyfurson:
DerpyFurson Featured By Owner Mar 30, 2014  Hobbyist Digital Artist
I see 'convert to points' but it won't let me type anything into it
Reply
:iconxlemniis:
xLemniis Featured By Owner Mar 30, 2014  Hobbyist General Artist
Do you have money to convert?
Reply
:iconderpyfurson:
DerpyFurson Featured By Owner Mar 30, 2014  Hobbyist Digital Artist
Yes, I just did a commission
Reply
:iconxlemniis:
xLemniis Featured By Owner Mar 31, 2014  Hobbyist General Artist
I'm sorry, but if you can't convert that money, I don't know what's wrong with it. sorry :c
Reply
(1 Reply)
:iconnamenotrequired:
namenotrequired Featured By Owner Sep 20, 2013  Student Interface Designer
You might want to edit the title and clarify that you can't convert points to money but you withdraw earnings as money, which means other people pay you in points but you get Earnings. You can't convert your own points though. ^^
Reply
:iconares12:
ares12 Featured By Owner Sep 20, 2013  Student Writer
Thanks for the tip.
Reply
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